Privacy Policy

Last updated: [September 30, 2026]

Alabama Senior Healthcare Advisors respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

We do not share personal data (phone numbers) or consent with third parties, affiliates, or partners. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

When you contact us, complete a form on this website, or request information, we may collect:

- Name

- Phone number

- Email address

- ZIP code and county

- Your preferred contact time

- The products or coverage you are interested in

- Questions or comments you choose to provide

- Information you give us during a phone call, text message, or appointment

We collect this information only when you provide it to us voluntarily.

How We Use Your Information

We use the information we collect to:

- Respond to your questions and requests

- Schedule and confirm appointments

- Provide customer service and ongoing support

- Send appointment reminders and follow-up messages, including by SMS when you have consented

- Help you review, compare, and enroll in insurance plans

- Meet our record-keeping and compliance obligations as licensed insurance agents

How We Share Your Information

We share your information only as needed to serve you:

- With insurance carriers, when you ask us to submit an application or request plan information on your behalf

- With service providers who help us operate our business, such as our customer management and scheduling systems, and only to the extent needed to perform that service

- When required by law, regulation, or a valid legal request

How We Share Your Information

We share your information only as needed to serve you:

- With insurance carriers, when you ask us to submit an application or request plan information on your behalf

- With service providers who help us operate our business, such as our customer management and scheduling systems, and only to the extent needed to perform that service

- When required by law, regulation, or a valid legal request

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing purposes.

SMS and Mobile Information

SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes are never shared, sold, or transferred to third parties or affiliates for marketing purposes. This applies to all text messaging originator opt-in data and consent.

If you consent to receive text messages from us, you may receive appointment reminders, confirmations, follow-up messages, and responses to your questions. Message and data rates may apply, and message frequency may vary.

Your Choices

You may opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance. You may also contact our office directly to request that we update or remove your information, or to ask that we stop contacting you.

Privacy and Security

Complete privacy, confidentiality, and security are not yet possible over the Internet. As a result, our Agency will not be responsible or liable for any harm or loss resulting from the use, communication, or transmission of any information to or from this website. Material is not to be copied from our website.

Use at Your Own Risk and Information Accuracy

The contents and information of this website are given strictly for your convenience. You must always consult with your insurance agent and refer to your specific insurance policy declaration for specific coverage information about your policy. This information is subject to change and may be updated at any time without prior notice.

The information on this Site is not to be relied upon for any financial, legal, or insurance purposes and is intended for information purposes only. We will not be held responsible for any detrimental reliance you place on this Site or its content. It is agreed that if you use this website it shall be on an "as is" basis and entirely at your own risk.

No Liability Implied or Stated

Alabama Senior Healthcare Advisors, its associated companies, its officers, directors, associates, agents, or employees, or any other person associated with this Site, shall not be liable or responsible for any harm, loss, or damage (whether arising in contract, tort, negligence, or otherwise) that may arise in any connection with use of this Site, including any indirect, direct, special, third-party, or consequential damages.

Every Insurance Policy package has limits and exclusions. It is the responsibility of each individual and company to be knowledgeable and aware of the wordings and coverage for their Insurance Policy.

Hypertext Links Are Not Endorsements

Other websites that may be accessed from this website by hypertext links are entirely independent of this website and SHALL NOT BE in any manner construed as any reflection on, or any affiliation with, or endorsement of such site, or entity, or its respective products or services.

We value your visit to our website. Should you have any questions about this site, these conditions, or products and services, please contact our office.

Use of Trademark and Logo Not Permitted

The display and use of trademarks in this website does not imply that a license of any kind has been granted.

Site For Personal Use Only

The contents of this Site are for your own personal use. No one has permission to copy, distribute, disseminate, commercially exploit, republish, or otherwise communicate any part of such contents in any manner whatsoever without the prior written consent of our office.

Questions About This Policy

Alabama Senior Healthcare Advisors

222 East St N, Talladega, AL 35160

256-268-8800

256-268-8800

Office Address: 222 East St N, Talladega, AL 35160

Counties we work in: Talladega, Clay, St. Clair, & Etowah

All Rights Reserved - Alabama Senior Healthcare Advisors

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Not affiliated with any government agency, including Medicare. Please contact Medicare.gov or 1-800-MEDICARE to get information on all your options.